You can use any major credit card to pay for any plan. For annual subscriptions over 100 members, we can issue an invoice payable by bank transfer or check. Please contact us
to arrange an invoice purchase.
Once your team signs up for a subscription plan, we’ll draw against your credit balance until it runs out. Only then will we start charging your subscription to your credit card. As long as you sign up for a subscription plan before the expiration date, those credits are yours to use until they’re all gone.
We’ll make a one-time, prorated charge to your credit card to cover your new team member’s account for the remainder of the current billing period. As an example, if you add a new team member and there are 20 remaining days in the month on your Collaboration Plan, then the per-day cost for each user is $12 / 30. We will make a one-time charge of $8 ($12 / 30 days * 20 days = $8) to your team’s credit card.
There are two options when downgrading from a paid plan to the Basic (Free) Plan. For option 1, you can downgrade to the Basic plan immediately. If there is more than one day until your renewal date, we will prorate the remaining balance on your account and hold it for your team as a credit. You can use that credit towards a reactivation of a paid plan or toward an upgrade. In option 2, we will automatically downgrade you to the Basic plan at your next renewal date. Your plan will remain active at its current level through the end of the billing period. Please note, we do not offer refunds.
Only Network owners can change, upgrade, or downgrade a plan.
We’re happy to work with student and non-profit groups using Zillable. Contact us.
The protection of customer information, including security, privacy and compliance, is of the utmost importance to Zillable. In fact, we use the Zillable platform for nearly all of our internal communication. Ensuring that Zillable remains secure is vital to protecting our own data as well as our clients' data. So, we have included the following security features:
- Encryption in Transit
- Encryption at Rest
- Two-Factor Authentication (2FA)
- SAML 2.0 Single Sign On (SSO)
- Access Logs
- Data Retention Policies
- Legal Hold
Protecting the data you trust to Zillable is our first priority. Learn more about our Security Practices.
We are passionate about the web. Currently, we don't plan to offer an internally hosted version of Zillable. We hope you trust us to provide a robust and secure service so you can make work and innovation happen, anytime and anywhere.